Shipping Policy

Yamikart Pvt. Ltd.

Last Updated: March 2026

Yamikart Pvt. Ltd. (“Yamikart”, “we”, “our”, or “us”) operates an online marketplace platform where customers can purchase products from independent sellers through the Yamikart mobile application and website.

This Shipping Policy explains how orders are processed, shipped, and delivered to customers.

1. Order Processing

Once an order is successfully placed on the Yamikart platform:

• The order will be confirmed and processed by the seller.

• Sellers are responsible for preparing and dispatching the order.

• Order processing usually takes 1–3 business days, depending on product availability.

Customers will receive order updates through the app, email, or SMS notifications.

2. Shipping Partners

Yamikart works with trusted third-party logistics partners to deliver products to customers.

Shipping partners may vary depending on:

• Delivery location

• Seller location

• Product type

3. Delivery Time

Delivery timelines depend on the delivery location and logistics partner.

Estimated delivery time:

• Metro Cities: 2–5 business days

• Other Cities & Towns: 3–7 business days

• Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to:

• Weather conditions

• Public holidays

• Logistics delays

• Unexpected circumstances

4. Shipping Charges

Shipping charges may vary depending on:

• Product type

• Seller location

• Delivery address

• Promotional offers

Shipping charges, if applicable, will be displayed during checkout before order confirmation.

5. Order Tracking

Once an order is shipped:

• Customers will receive a tracking number

• Orders can be tracked through the Yamikart app or website

6. Failed Delivery Attempts

If delivery attempts fail due to:

• Incorrect address

• Customer unavailable

• Phone unreachable

The logistics partner may attempt delivery again or return the order to the seller.

7. Delivery Restrictions

Some locations may have delivery limitations depending on the logistics partner.

In such cases, customers may be notified and the order may be cancelled or refunded.

8. Damaged Packages

If a package appears damaged at the time of delivery, customers are advised to:

• Refuse the package, or

• Report the issue immediately through customer support.

This helps us resolve the issue quickly.

9. Marketplace Shipping Responsibility

Yamikart is a marketplace platform connecting customers with independent sellers.

Sellers are responsible for:

• Proper packaging

• Accurate product dispatch

• Timely order processing

Yamikart may assist in resolving delivery related issues between sellers and customers.

10. Policy Updates

Yamikart reserves the right to update this Shipping Policy from time to time.

Any changes will be posted on the platform with the updated effective date.

11. Contact Information

For shipping related inquiries, please contact:

Yamikart Pvt. Ltd.

Address
Nawada Ben, Ara, Bhojpur, Bihar, India

Phone
7277XXXX40

Email
support@yamikart.in